Gift Card FAQ

What is a Pluméa Gift Card?

A Pluméa Gift Card is a digital gift card that can be used on the entire Pluméa collection. It’s the easiest way to offer a thoughtful, personal gift—without the risk of choosing the wrong piece.

How do I receive the gift card?

The gift card is delivered instantly by email after purchase. You can forward it to the recipient or print it if you prefer to gift it in person.

Can the gift card be used on all products?

Yes. Pluméa Gift Cards are valid on all items available on the website, including dresses, new arrivals, and future collections.

Does the gift card expire?

No. Pluméa Gift Cards do not expire, so the recipient can take their time and choose what they truly love.

Can the gift card be used more than once?

Yes. If the full amount isn’t used in one order, the remaining balance stays available and can be used later.

Can a gift card be refunded?

Gift cards are non-refundable, once purchased.

Who should I contact if there’s an issue?

If you have any questions or need help, our customer care team is always here to assist you via the contact page.

Can I use a gift card with a promotion or discount code?

Yes. Gift cards can be used together with active promotions or discount codes, unless stated otherwise.